Unpacking Quality Systems in Healthcare – Dr Cathy Balding

Description;

At this event Cathy will focus on the quality improvement cycle and how to enact organisational change, covering off on:

• Cathy’s own change/improvement approach with a focus on socialising change
• Challenges of change implementation
• Overview of her research into quality systems in healthcare with 8 Victorian hospitals
• The Juan’s Quality Trilogy

Following the event you will also receive a soft copy of Cathy’s famous book Create a Great Quality System Blueprint!

Dr Cathy Balding is the managing director of Qualityworks PL, a business dedicated to helping health services fulfill their potential for creating great care. She cut her quality teeth in rural quality improvement, and over two decades has worked in health services, policy development, academia and now in her own business. Her career is focused on supporting improvement practitioners, boards and executives with practical approaches to governing and leading safe, quality care, using a strategic quality system model developed through research and experience. She trains and supports the model implementation via workshops, online training and her books: ‘Create a Great Quality System Blueprint’ and ‘The Strategic Quality Manager Handbook’.