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Deploying “Quality” : Exploring aspects at the TAC : Friday, July 24, 2015
July 4, 2015 @ 6:00 pm - 8:00 pm
$30
Description;
“Quality” is a term that each organisation defines to suit its clients’ and business needs and obligations. In this exposition style event you will hear from different areas of the TAC Claims Division that contribute to the organisation’s focus on quality. Light refreshments will be served.
The kiosks of this exposition will cover the following topics;
- Own it or Lose it – Case study on streamlining process documentation using Process Mgt software
- TAC Shark Tank – How we generated ideas to target business needs
- Defect reduction in IT systems – Case study on optimised delivery of initiatives using Agile
- Visual Management – how to have fun and still have an effective Problem Board
- 5s – turning “chaos” into “control” within a service environment