Culture Change Management at the ATO

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Date:Wednesday, May 20, 2015
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Description

Event Flyer

At this event, you will learn how the ATO is reinventing itself (http://reinventing.ato.gov.au/)
* Setting the environment: Government service, including dealing with customers via intermediaries
* Digital transformation – the role of cultural change to deliver on expectations
* How ATO got started - The organisations focus on leadership, driven from the top down
* The focus on culture and the five identified new cultural traits: Client focused, United and Connected, Empowered and Trusted, Future oriented, Passionate and Committed

Supporting Documentation

Mission and Values

Delivering the Future

Delegation Tip Sheet

Emerging Cultural Traits

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