|Date:||Friday, July 19, 2019|
|Location:||Hinchcliff Room, Eastern Hub Geelong, 285A McKillop St, East Geelong|
Dr Cathy Balding is the managing director of Qualityworks PL, a business dedicated to helping health services fulfill their potential for creating great care. She cut her quality teeth in rural quality improvement, and over two decades has worked in health services, policy development, academia and now in her own business. Her career is focused on supporting improvement practitioners, boards and executives with practical approaches to governing and leading safe, quality care, using a strategic quality system model developed through research and experience. She trains and supports the model implementation via workshops, online training and her books: ‘Create a Great Quality System Blueprint’ and ‘The Strategic Quality Manager Handbook’.